Chorleywood Health Centre remains open and it is important that you continue to access health care when you need it, this includes attending any face to face pre-booked appointment including children and flu vaccinations. It is important that you do not ignore any new or worsening symptoms.
At the moment it can be hard to know what to do if you’re unwell or have a concern about your health.
It’s important to:
- get medical help if you think you need it
- keep any appointments or procedures you have booked – unless you’re told not to go
- go to hospital if you’re advised to
NHS services including our practice have made changes to make sure it’s safe for you to be seen during coronavirus. We continue to operate in a Covid Secure way protecting both patients and staff. We continue to see patients in person where it is clinically necessary but ask that you do not attend the practice unless you have a pre-booked face to face appointment or if you have any symptoms or have tested positive for Covid.
We appreciate that this continues to be a concerning time and new guidance has been issued to support people considered clinically extremely vulnerable. If you are concerned or are feeling vulnerable, then please do contact us. Click here for more information
If you need to see a doctor, always make an appointment before coming to the surgery. Phone us or use the practice website to do this. We also offer online consultations, where you fill in a short form on your computer, phone or tablet and one of our clinicians will then respond to you. Following your initial contact with a clinician, we may arrange a video consultation or a face to face examination if that is what’s needed. If you need a face to face appointment, we will arrange that in a way that’s safe for you, other patients and practice staff.
We remain dedicated to offering you the best possible service, support and care. We are doing things differently, but we are doing them to help you stay well, and to protect the health of our staff. Always contact us if you are feeling unwell or are worried about your health. You can also call 111 if you have a medical concern, particularly when the surgery is closed. If it is a life-threatening matter, call 999 straight away.
Communicating with us
Remember that there are many services you can access via our website that remove the need to visit or phone the surgery. This includes prescriptions, registering new patients, change of address, sick notes, wellbeing services and more.
- Telephone – by calling 01923 287100
- Online Access – Book, cancel, change appointments, order prescriptions and view your medical record (where requested)
- Online Consult – to communicate with your GP or Nurse or with a member of the administrative team 24 hours a day.
- Email: You can request your prescriptions by emailing: firstname.lastname@example.org
Please note that there are occasions where the practice has a reduced admin capacity to answer phones so where you are able, we do recommend using some of the other methods to communicate with us.
We appreciate that not everyone has access to this technology so you can still call the reception team on 01923 287100 but please be patient if there is a delay.
NHS England has some useful information about how services, including hospital appointments, are being carried out during the pandemic. https://www.nhs.uk/conditions/coronavirus-covid-19/social-distancing/using-the-nhs-and-other-health-services/
It also has a general overview of how some appointments will work when done by phone or video call https://www.nhs.uk/conditions/coronavirus-covid-19/social-distancing/using-the-nhs-and-other-health-services/
50+ Flu – Update – Please book your flu appointment online or by calling us after 10am.
The practice has now vaccinated over 84% of registered 65+ patients and is on target to vaccinate 75% of all others in a risk group. If you have been invited for a flu vaccination but have not yet made an appointment you can do so booking online using one of your preferred online services such as NHS APP or Patient Access or by calling the practice on 01923 287100.
We are working together with Gade Surgery and The Colne Practice to plan the delivery of the Covid 19 vaccines to our patient populations. We have not yet received a date when the vaccine will be available, but we will be ready once this is announced. We will communicate this information as soon as we have it. Please do check our website email@example.com regularly for updates.
Chorleywood Health Centre