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Processing of Prescriptions over Christmas and New Year.

Please allow 3 full working days for prescriptions to be processed over Xmas and New Year.

Day Receive RequestDay your Prescription will be ready to collect from the pharmacy
Monday 18th DecemberFriday 22nd December
Tuesday 19th DecemberWednesday 27th December
Wednesday 20th DecemberThursday 28th December
Thursday 21st DecemberFriday 29th December
Friday 22nd DecemberMonday 2nd January


If you run out of medication you can use the 111 online Emergency Prescription Service.  Please visit. https://111.nhs.uk/emergency-prescription

Please note that this service is NOT suitable for:

  • Antibiotics for a new or recent problem
  • Controlled drugs that require identification to collect
  • Medication that is not on repeat

How to Request a Prescription

Repeat prescriptions may be ordered in several ways:


You can order your repeat prescriptions on the NHS App (accessible via smartphone or website) or Patient Access App.

You can also Message us


Email your prescription request to prescriptions.chorleywood@nhs.net

Please include your full name, date of birth and the medicines you require.

In Person

  • Fill in the prescription request form
  • Underline the items needed
  • Put in the prescription box in the practice lobby

A GP must authorise every repeat prescription. This takes 2 FULL working days.

Please note, at busy times, it may take a little longer. We are closed on public holidays and weekends. Prescription requests received during these times will be available for collection 2 days after the next working day.


Emergency Prescription Requests

We do not accept emergency medication requests. All Prescription requests will take 2 working days to process
Use the 111 Emergency Prescription Request Service to request a limited emergency supply of a medicine you’ve completely run out of.
This must be a medicine you are prescribed regularly, through a repeat prescription.
You will be charged your usual prescription fee. If you do not usually pay, it will be free.
Please respect our staff, as it is your responsibility to ensure that your repeat prescription request is ordered in plenty of time.

Private Prescriptions Requests

A GP or clinical pharmacist will not convert a private prescription into an NHS Prescription.

A private prescription is not written on an official NHS prescription and is not paid for by the NHS.

The cost of a private prescription is paid by the patient and is dictated by the cost of the medicine plus the pharmacists charge for supplying it.

A prescription is a legal document for which the doctor, who has issued and signed it, is responsible for.

An NHS doctor cannot convert a private prescription to an NHS prescription. A doctor you see privately can’t issue an NHS prescription.

Book a GP appointment to discuss your medical condition and they will assess your clinical need.

Prescription Query

Please contact us if you have a query about a prescription.  Please allow 2 working days for a response.

Find Your Nearest Pharmacy

Your  local pharmacists can help you with medicines and medical advice. Find Your Nearest Pharmacy


Nominate a Pharmacy

Your GP can send your prescription straight to a pharmacy to save you coming to the surgery to pick it up.

You will need to nominate a pharmacy. You can do this on your online app or by letting us know

For more information, please visit the NHS Electronic Prescription Service Information Page.

Prescription Costs

Visit NHS Choices for information on:

  • Prescription charges
  • Who is entitled for free prescriptions
  • Medical exemptions (certain diseases will exempt you from paying for your prescription)
  • Free prescriptions for cancer patients, renal dialysis patients and pregnant women
  • Help for those on low income.

New Patient Prescriptions

Please make an appointment with a GP or Clinical Pharmacist if you take regular repeat medication

Date published: 18th May, 2020
Date last updated: 15th December, 2023