GP Services during COVID-19
Chorleywood Health Centre has remained open and operating throughout the Covid 19 Pandemic. We have changed the way that we offer some appointments in order to keep patients and staff safe and secure and to reduce the footfall within the practice. NHS England has published standard operating procedure for Primary Care. The Practice continues to provide telephone, video consultations and face to face appointments. If your appointment is a telephone appointment and your clinician decides that you need to be seen, they will make a further appointment for you to be seen at the surgery.
You can access an appointment or communicate with us in the following ways:
- Telephone: 01923 287100 – Please call after 10am for non urgent queries
- Online – By using NHS APP or one of the other online services
- Online Consultation – You can complete a form and send this to the practice. You will be responded to within 2 working days.
In order to assist in preventing the spread of Coronavirus, please avoid visiting the surgery unless you have a booked appointment or are not able to communicate with us by any of the other means. Please do not attend the surgery if you have symptoms of Covid 19 or if anyone in your household is self isolating.
From Monday the 15th June we are asking patients to wear a face covering when they attend the Practice.
The Practice plays a key role in maintaining the underlying health of our population during the COVID-19 pandemic. It is vital that we continue to provide care to all patients if we have the capacity and ensure that those at greatest need are prioritised. In order to do this we have had to review the services offered at the Practice.
COVID-19 related sick notes please see guidance; www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-guidance-for-employees
This has been a very challenging time for all of us and we are so proud of our team here who have continued to work through every day of this pandemic. We would like to ask you all to respect this and hold onto this thought. Some practices have had to close, some have had to centralise some of their services, but we have done everything in our power to continue to run and deliver a local service by staff that you know. Whilst we appreciate the frustration and worry that this horrible situation brings (to us all) please remember, our staff are doing their best for you and unpleasant or abusive behaviour towards them will not be tolerated.
We hope you are keeping safe and well during these difficult circumstances and want to reassure you that the Practice team are here to support you the best we can. Please continue to contact us if something feels important to you or is worrying you.
NHS 111 website can also be useful when deciding if you should contact us about your problem. https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111/. If you feel lonely please do contact us. We have people available who can help.