Please select here for information about the upcoming changes to our appointment system
Book Appointment Via the NHS APP or Patient Access
Patients are now able to manage and book appointments online. The system enables patients to book or cancel appointments, send secure messages and update their contact details online, 24 hours a day.
Book or change an appointment online with Patient Access
Book online via NHS APP
Non Urgent Requests
You can submit a request or query for a GP or nurse appointment by clicking on the link here. Complete the form and you will be contacted within 2 working days.
Telephone
Telephone 01923 287100 to speak to a member of staff to book, cancel or change your appointment.
Phone lines open Monday – Friday 8:00am to 6.30pm.
Non Urgent Requests
You can submit a request or query for a GP or nurse appointment by clicking on the link here. Complete the form and you will be contacted within 2 working days.
Video Consultations
Video consultations are carried out using a service called accuRx. You may be sent a text message in order to securely access your video consultation with a GP.
Home visits
Patients are encouraged to attend the surgery whenever possible as optimal diagnostic and treatment facilities exist on site. If, however, you are unable to attend please phone the surgery on 01923 287 100.
If a home visit is necessary then the visit may be carried out by a doctor, nurse or both depending on your circumstances.
Late arrivals
We also ask that you make every effort to attend your appointment punctually. Arriving late delays clinics and can seriously affect the quality of service and time allocated for you and other patients. You may be asked to make another appointment if a late arrival means that you cannot be seen when scheduled.
To Cancel Appointment
- Telephone 01923 287100 to speak to a member of staff to cancel your appointment.
- Cancel your appointment online
- By responding to your reminder appointment text message with the word CANCEL.
