Chorleywood Health Centre

01923 287100

Online services

Book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at a summary of your health record including your medications, immunisations and allergies online. 

Being able to see your record online might help you to manage your medical conditions. It also means that you can even access it from anywhere in the world should you require medical treatment on holiday. If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before. This decision will not affect the quality of your care.

How to Apply for Online Services

NHS APP

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet. Read more here

PATIENT ACCESS

Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.

To Register for Patient Access

  1. Please visit the patient access website.  This will enable you to book your first appointment online.
  2. Download a registration form. To enable full functionality including booking further appointments, managing your repeat prescriptions and accessing your medical records you will need to download a registration form.
  3. Email the form together with a photo ID and proof of residence to prescriptions.chorleywood@nhs.net to complete the registration process
  4. We will then email you your registration details.

Online Services – Security

It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately. If you can’t do this for some reason, we recommend that you contact the practice so that they can remove online access until you are able to reset your password. If you print out any information from your record, it is also your responsibility to keep this secure. If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all.

The practice has the right to remove online access to services for anyone that doesn’t use them responsibly.

 

Online Services – Things to consider

Before you apply for online access to your record, there are some other things to consider.
Although the chances of any of these things happening are very small, you will be asked that you have read and understood the following before you are given login details.

  1. Forgotten history: There may be something you have forgotten about in your record that you might find upsetting.
  2. Abnormal results or bad news: If your GP has given you access to test results or letters, you may see something that you find upsetting to you. This may occur before you have spoken to your doctor or while the surgery is closed and you cannot contact them.
  3. Choosing to share your information with someone: It’s up to you whether or not you share your information with others – perhaps family members or carers. It’s your choice, but also your responsibility to keep the information safe and secure.
  4. Coercion: If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not register for access at this time.
  5. Misunderstood information: Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care. Some of the information within your medical record may be highly technical, written by specialists and not easily understood. If you require further clarification, please contact the surgery for a clearer explanation.
  6. Information about someone else: If you spot something in the record that is not about you or notice any other errors, please log out of the system immediately and contact the practice as soon as possible.

More information

For more information about keeping your healthcare records safe and secure, you will find a helpful leaflet produced by the NHS in conjunction with the British Computer Society:

Click here to read the ‘Keeping your online health and social care records safe and secure’ NHS booklet

Click here to read more on NHS website

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